Do I need to do anything with the welcome email I receive from Adobe?
If you have no need to use Adobe software beyond the free Acrobat Reader, you can ignore the message you get from Adobe, along with the remainder of this Q&A. If you wish to use any other Adobe software on any computer, you should keep the message from Adobe and continue reading this message.
What is changing about the way I access Adobe software?
Beginning at the end of November 2018, Adobe software in our District will no longer be activated on a device basis (i.e. available for anyone to use on select computers across the District). The software will now be activated based on who is using it.
You'll be able to sign in with your District network username and password to access Adobe software titles. You can do this from any work or personal device. Click "sign in" in the upper right of an Adobe application, if you aren't prompted automatically, and then type your District email address. From there, click "enterprise" when prompted for enterprise or personal, then enter your District credentials.
What software is available to me?
If you are receiving this email, most all common Adobe software titles are available to you. Here are some examples:
- Acrobat DC - use for PDF document viewing, editing, and markup, signing and filling forms digitally, managing a paperless workflow, compiling multiple documents into one PDF, text recognition of pages scanned from a copier
- Spark - quickly create basic graphics, video stories and web pages
- Photoshop - edit, enhance and process photos, overlay text and graphics
- Premiere - produce movies
- Illustrator - create drawings, illustrations and logos based on vectors rather than pixels, resulting in an end product that is scalable, suitable for printing or display at any size without pixelation
- InDesign - create brochures, flyers, posters, newsletters, books and other media combining text and graphics
- Dreamweaver - create web pages and edit HTML
Where do I sign in to access this software for personal computers?
Once you receive your welcome email from Adobe, you will be able to sign in at Adobe.com. Just click "sign in" on the upper right of the page, then enter your District email address. Choose that you are signing in as an enterprise or education customer, not a personal customer. Then enter your District username and password once prompted. Once signed in you will be able to select an app to download.
Who in the District can access this software?
All teachers, administrative assistants, District Office staff, middle school students and high school students.
Does this software work on Chromebooks?
The list of software described above is intended for Windows and Mac desktops and laptops. Many of the software titles are already used by students on lab and classroom computers. Staff have historically made use of them on desktops and laptops.
How long will I have access to this software?
As long as the District subscribes to this software, you will be able to use it, but only while you are an active employee or student falling into the group listed above. When an employee or student leaves the District, they lose access.
Can I use Google to sign-in to this software?
No. Though you may see an option to sign-in with Google, Adobe offers this for personal subscriptions only, so once signed in with Google, you would not see the software our District has purchased.
I've been using Adobe Photoshop or Acrobat lately and see a message that the software expires soon or is already expired.
Signing into the software with your District credentials should make this message go away.
How many devices can I use Adobe software on?
Two. If you work between more than two devices, you'll get a message asking if you'd like to be signed out of the other devices in order to activate the third.
What if I have more questions?
If you have trouble signing into the software, you may contact our tech helpdesk. If you have specific questions about using Adobe's apps, you may contact Adobe support.
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